We make award-winning premium beers, spirits and wines. Our stores, hotels, pubs and inns reflect our distinctiveness and the personality of our incredible people. Their focus is to create memorable moments that delight. We find new and better ways of doing things to reduce our impact on the environment and create a better, more sustainable future for everyone. We will continue to make our success sustainable and make a positive difference in all we do because business should be a force for good.
We are full of energy, optimism and warmth – like a sunny summer’s day by the coast. Our passion for being curious and purposeful feeds into all we do, and our commitment to sustainability sees us put our principles into practice, looking beyond ourselves, aspiring to being outstanding citizens of the world we inhabit.
Our ability to sense what’s right and what needs to change has been honed since 1872. We are a family, we trust our teams and their collective 2,500 years of experience helps deliver outstanding service. It’s all about doing the right thing when no one is looking.

We’ve been leading the UK’s waste management industry for over 100 years and have a strong track record of growing our profits and returns to shareholders, whilst reinvesting to grow our business.
Today Biffa is an established enabler of the UK circular economy and our team of more than 9,000 colleagues carry out essential operations every day including surplus redistribution, recycling, treatment, energy generation, collection and disposal.
Biffa has a clear strategy for growth, focused on strengthening our contribution to the UK circular economy, tackling climate change and caring for our people, supporting our communities. These three pillars drive our purpose ‘to change the way people think about waste’.
Great progress has been made, despite the challenges presented by the Covid-19 pandemic and we’re on track to meet 75% of our sustainability strategy targets by 2025!
Our strategy is delivered by our people and we prioritise their health, safety and wellbeing whilst supporting our communities through our biodiversity programmes, Biffa Award and charity partnership with WasteAid.

cottages.com is the UK’s leading provider of holiday properties and luxury homes and offers more than 19,000 places to stay across the UK. From coastal retreats to country castles, the brand is home to a number of unique, inspiring collections and helps more than 1.45 million guests and more than 163,000 pets find their perfect break every year. cottages.com is part of Awaze Vacation Rentals Ltd. - Europe’s leading managed vacation rentals and holiday resorts business. For additional information visit www.cottages.com

For over 125 years, multi-award winning Ensors Chartered Accountants has helped businesses throughout East Anglia, London and beyond meet the challenges that lie ahead of them.
Experienced in working with all kinds and sizes of leisure and tourism businesses, from hotels to holiday parks, we take a proactive approach to drive business transformation. As well as preparing end-of-year accounts and audit, we also provide many other services, including tax planning, maximising capital allowances for fixtures and refurbishment, sourcing refinancing and preparing forecasts, fraud reviews and bookkeeping support.
Working from regional offices, our team are there whenever you need them. They understand challenges from a local, national and global perspective, including the financial pressures that can arise because of the seasonal nature of many leisure and tourism business models. Whether you're looking to launch a start-up, go for growth or plan your exit strategy, you can rely on our expert advice and support.

Everard Cole is a commercial property consultancy specialising in the licensed, leisure and Hotel sector.
We operate nationwide but have an expert knowledge and a detailed understanding of East Anglia, the Home Counties, Yorkshire and Midlands, serviced from our local offices in Cambridge, Leeds and Nottingham.
Everard Cole provides professional advice in all areas of commercial property. We have a unique insight into the licensed leisure and development sector gained from many years in general practice working for leased and managed pub operators, the private market, restaurant and a wide spectrum of leisure operators.
Our expertise lies in property Acquisition, Disposal, Valuation and Professional Work. We pride ourselves on our professional approach and discretion, acting for a wide range of clients including pub companies, regional brewers, private investors, developers and individual freeholders and tenants.
Everard Cole operate a tailored Agency function which can assist with buying and selling of both leasehold and freehold assets. We specialise in the sale of 'going concern' businesses as Business Transfer Agents with years of specialist sector knowledge.
Our experienced team can also assist with rent reviews, lease renewals, valuations for bank lending and pension funds, Independent Expert and Expert Witness work, PIRRS and assistance with Market Rent Only (MRO) cases.

Hoseasons is one of the UK’s leading self-catering accommodation specialists, with more than 25,000 places to stay in coastal and countryside settings throughout Britain. From lodges and parks, to boats, cottages and apartments, the brand offers the widest available range of self-catering holidays in the UK. Hoseasons accommodates more than 1.75 million holidaymakers and more than 100,000 pets every year and is part of Awaze - Europe’s leading managed vacation rentals and holiday resorts business. For additional information visit www.hoseasons.co.uk.

Howes Percival is a leading commercial law firm offering a wide range of legal expertise, from corporate, employment, litigation and property to estate planning and family law.
Our lawyers are recruited from a variety of backgrounds. Many trained with us, others have come to us from prestigious international and City firms and some have a proven background in industry. This means that our clients are served by an excellent mix of legal experts with a wide-range of experience and a shared desire to do their best for each client.
We have a wealth of experience advising clients in the leisure and tourism industry. In a sector that is greatly influenced by economic change, we understand the business challenges you face and the need to respond quickly to opportunities.
Our clients range from large international corporations to family-owned businesses working in hotels and hospitality, drink manufacturing and brewing, sport, leisure and lifestyle clubs, historic houses, music companies, visitor attractions, aerodromes, fun parks, motorway service stations, boating and leisure holiday companies, public houses and restaurants.
We pride ourselves on the professional approach we take in everything we do, delivering excellence as standard.
We are proud to support the East of England Tourism Awards and celebrate the achievements of the outstanding businesses working in the sector across the region.

insight6 is a leading customer experience (CX) specialist company in the UK. With more than twenty years’ experience, working with thousands of businesses, insight6 provides unique insights and support to help businesses improve their own customer experience. Working across the UK in the tourism sector for a wide variety of clients, from hotels to attractions, to festivals and themed events, they provide comprehensive insight, tailored feedback and customer experience review programmes. The unique service provided offers local support and solutions to clients, to help them achieve a truly world class customer experience and develop highly motivated teams to ensure business success and profitability.
An amazing 73% of companies with above-average customer experience perform better financially than their competitors. Customer Experience is a cross-functional business activity and touches every part of the business. Using our six step process, we partner with our clients to ensure a successful CX strategy and a great culture.

We’re a third generation, family run business. John Doe first opened his carpet business in February 1983 after 19 years as a carpet representative. John's wife Angela, who used to run a successful high street fashion shop in Diss, soon joined him to help grow the business. By 1993 John and Angela’s sons Edward and Charles had joined the family business, closely followed by Charles’ wife Lisa who utlised her previous experience to head up the companies finances. By this time, the business had moved to a larger town centre shop and diversified by selling expertly chosen beds and furniture. In 2011, after John and Angela stepped down; leaving the business in the very capable hands of their sons Edward and Charles Doe, we officially opened the doors to our new 40,000 square foot superstore. Since then, we‘ve seen a third generation of Doe’s add to the families success with Charles and Lisa's eldest son Nathan, his younger sister Megan and their younger brother Charlie all make the step to join the family business.

For 30 years we’ve helped our clients, from local businesses to multi-nationals, meet their objectives by delivering expert advice and marcomms solutions across print, Direct Mail, door drops, large format, event branding, POS & signage and corporate goods.
Constantly innovating, today we offer our clients more value, more choice, more creativity and more wow than ever before thanks to our state-of-the-art production presses with enhanced capabilities and hi-tech finishing kit.
And the introduction of our connected print service now makes it easy for clients to bring offline and online together, creating seamless personalised customer experiences.
Whatever it is we do, there’s one thing we understand – it’s your brand we’re delivering, and getting it right matters, which is why we deliver what we say we will, when we say we will, how we say we will. It’s helped us build a reputation for outstanding quality, effectiveness and reliability.
And we’re committed to providing all our services sustainably, minimising our impact on the environment to help or clients minimise theirs. Right from the raw materials we use to our supply chain and energy sources.
Solar panels power our entire building, and we recycle our chemically free printing plates, toners and lamination waste. Our inks are vegetable based, removing chemicals from the process, we’re FSC certified and our paper is sourced from FSC managed forests that adhere to strict environmental standards.
Finally, we’re ISO14001 certified for Environmental Management Systems. ISO9001 certified for Quality Management Systems & ISO27001 certified for Data Security Management Systems.

The tourism, leisure and hospitality team at Larking Gowen works with a broad range of businesses across the sector.

They have been supporting the sector for many years through collaboration and innovative surveys, such as the annual Tourism Business Survey. Produced in partnership with other leading firms, this independent survey provides a snapshot of our region's industry and is a valuable benchmarking tool. To find out more visit www.tourismsurveys.co.uk

During the pandemic they launched their Tourism Business Chat podcast series. With insights from prominent business leaders throughout the region, this podcast helps businesses feel less alone during this turbulent time.

Norfolk and Suffolk Tourist Attractions is the only organisation in Norfolk and Suffolk that concentrates solely on promoting and representing the tourist attractions in these counties. Through its membership and marketing activity, NSTA ensures its attractions are at the forefront of their minds when choosing where to visit next. NSTA produces the Great Days Out in Norfolk and Suffolk booklet and helps to make attractions a ‘must-visit’ for locals, day-trippers and holidaymakers alike.

It also represents the sector as a whole, ensuring that the needs and voice of attractions are heard by partners in the region’s Destination Management Organisations (DMOs), media and business economy. NSTA believe that by working together, it can help to grow the number of customers and visits for all, and as a result, its members willingly share their expertise and experience.

We are a RIBA Chartered Practice, located to the East of Norwich and for over 45 years our diverse and skilled team continues to deliver a professional and friendly service, helping Clients turn their visions into a reality. Our ethos, passion and enthusiasm for high-quality design is expressed in our commitment to create beautiful buildings and spaces that improve and enhance people’s lives.
We consider it essential to provide a personal approach to every scheme across a wide range of sectors, building types, project sizes and procurement routes. This accompanies our imaginative architectural solutions and attitude inspired by our extensive experience in creating outstanding, functional and well-considered buildings.
To complement our talented architecture studio, we offer Building Conservation Consultancy, providing independent assessments and reports specialising in heritage matters to manage and conserve any work with heritage value or historic features. In addition, we have approved energy assessors to prepare non domestic reports, underlining our desire to promote sustainable design and contribute to the built environment for a better future.

Pear Out Of Home is a multi-disciplinary marketing agency. We're the market leaders for out of home and print distribution and, we are also a media owner.

We have brought thousands of new customers to our clients through our integrated specialist services that communicate brand messages clearly, reaching target audiences nationally and locally.

We deliver bespoke marketing campaigns, through integrated digital and print solutions to help target Families, Tourism, Arts, Culture & Heritage and Sports industries.

As a media owner, we hold exclusive contracts for Digital Billboards, Poster sites and Brochure distribution stands with the biggest brands in the UK including Norwich Airport, Morrisons, John Lewis and Partners, Welcome Break, Roadchef, Moto & Extra Motorway Services. With over 50,000 sites across the UK, we help magnify your brand message and ensure you reach your target market.

We have the biggest Network of Leaflet Racks across the UK and we count the biggest names in Attractions, Arts and Culture Organisations, Destination Marketers and Venues as our clients. In 2019 we now have exclusive racks in the majority of the Train Stations, Airports, Motorway Services and Supermarkets across the UK.

As the only dedicated awards agency in the East of England, the team at Reflection PR Awards has significant experience of writing compelling award entries for businesses within the tourism sector.
If you are short of time or looking for a fresh perspective to ensure your business story stands out, contact Reflection PR Awards for honest advice and support throughout your entire awards journey.
Based in Norwich, the team are passionate about raising the profile of travel and tourism with the region and showcasing what businesses have to offer.
Find out how Reflection PR Awards can support you with writing your award entry by contacting us at www.reflectionprawards.co.uk or call 01603 219191.

The Turvill family has controlled the Swiss laundry for over 80 years, with Richard Turvill, the current Managing Director being the third generation of his family in the post. The business continues to be run on “old fashioned” family values with a real focus on detail and customer service.
The company continues to provide specialist laundry, linen hire and work wear services primarily to the hospitality market. Swiss also offers a Dry Cleaning service for business through a third party partnership. Through a combination of investment in the latest energy efficient technology, using the best available solvents and chemicals and by employing skilled employees, we like to think we provide an unrivalled level of performance and service
In 2004, the Swiss Laundry acquired Camplings Linen, which had a similar proud history as a family run laundry going back well over 100 years .

Both Swiss & Camplings operate to the same philosophy that ‘it’s the service that makes the difference’
In 2016 Camplings moved to a new purpose built laundry a couple of miles from its original location, employing the latest low energy technologies to present a more sustainable and resilient operation for our Customers.
Building on the success, the Winter of 2019 witnessed the relocation of Swiss Laundry to a large state of the art laundry processing facility in Papworth (Cambridge).
Today Swiss Camplings is arguably operating two of the most environmentally friendly, low energy laundries in the country and is proud to service the hospitality sector across East Anglia and the Midlands.
Now you can take a look at two videos which share some of the history and developments in our business history, most notably the investment in two new plants.

The Wilkin family have been farming at Tiptree, Essex, since 1757, and making quality preserves since 1885.
We grow a wide range of traditional English fruits and use them to make conserves, condiments, and other treats in our nut-free factory by the farm. We received our first Royal Warrant from George V in 1911, and remain Royal Warrant holders as purveyors of Tiptree Products to Her Majesty, Queen Elizabeth II. Every member of staff is part of our Employee Benefit Trust, giving each a keen interest in the future of the business.
Our farm is LEAF Marque accredited (Linking Environment And Farming), recognising that we work sympathetically with our environment and encourage links with our local community. Fruit crops include strawberries, raspberries, mulberries, Morello cherries, rhubarb, damson, Victoria plum, greengage, quince, and the curious medlar.
Where we cannot grow our own crops, we buy the best quality fruit from trusted sources, such as Seville for our marmalade oranges. Our signature fruit is the Little Scarlet strawberry, a tiny wild variety, that is very difficult to grow and to harvest. We believe that we are unique in the world in growing this remarkable crop, but it is worth it for the depth of flavour that it provides.
Our products are made to cherished recipes and are free from artificial colours, flavours and preservatives. We inspect and prepare our fruit by hand then cook in small batches using traditional, copper-bottomed pans. As well as our jam factory, we also have an artisan bakery and a steamed pudding factory. We supply an extensive range of conserves, marmalades, honeys, sauces, condiments, fresh fruit, teas, cakes, biscuits, fruit juices, gift packs, Christmas puddings, and even natural wax candles. Our products can be found in over sixty countries across the world, and are available in fine retailers, premium hotels and quality airlines.