Norfolk & Suffolk Tourist Attractions and Insight6
Norfolk and Suffolk Tourist Attractions (NSTA) is the only organisation in Norfolk and Suffolk that concentrates solely on promoting and representing the tourist attractions in these counties. Through our membership and marketing activity we help to put our attractions where their customers are when their customers are choosing where to visit. We produce the Great Days Out in Norfolk and Suffolk booklet and we help to make attractions a ‘must-visit’ for locals, day-trippers and holiday-makers alike. We also represent the sector as a whole, ensuring that the needs and voice of our attractions is heard by our partners in the region’s Destination Management Organisations (DMOs), media and business economy. We believe that by working together we can help to grow the number of customers and visits for all, and our members willingly share their expertise and experience. We work across county borders because visitors go where there are attractions that they want to visit, not because of the county they are in.
insight6 is the leading customer experience (CX) specialist company in the UK. With more than twenty years’ experience, working with more than 1,200 businesses, insight6 provides unique insights and support to help businesses improve their own customer experience. Working across the UK in the tourism sector for a wide variety of clients, from hotels to attractions, to festivals and themed events, they provide comprehensive insight, tailored feedback and CX review programmes. The unique service provided offers local support and solutions to clients, to help them achieve a truly world class customer experience and develop highly motivated teams to ensure business success and profitability.